Agile, business-driven employee engagement
A leading UK insurer puts employee engagement at the heart of its organisation – even in times of change.
Weekly sentiment measurement
Hotspots of employee issues highlighted for quick action
Enabled business continuity
Employee engagement as a strategic priority
The programme is highly adaptable and agile, something that proved invaluable as the COVID-19 pandemic hit. The insurer knew that employee feedback was now more crucial than ever in helping the business to understand the experience of employees, and key employee segments, during the crisis.
The insight gathered was invaluable in enabling the company to make informed, timely decisions, share best practice and sustain dialogue with all employees.
The mix of quantitative, qualitative and demographic information delivered a wealth of insight at the start of the pandemic, and has continued to do so. This has allowed the organisation to maintain its people-focused culture, ensuring strategic and tactical activities are based on the real insights of its employees, their experiences with customers, and the impact of the global situation on the organisation as a whole.
Delivering actionable, change-focused insight
Built on a bespoke platform developed by ENGAGE, the programme drives action by demonstrating to leaders and managers the impact that change will have on the business, creating a culture of proactivity and accountability. This also underpins other corporate values, focusing its employees on taking ownership and aiming higher.
Having evolved continuously, the programme delivers relevant, timely insight that informs critical business decisions and drives performance. It captures a wealth of critical engagement data and insight from employees across the organisation on a weekly basis.
A continually evolving approach to engagement
The programme is highly adaptable and agile, something that proved invaluable as the COVID-19 pandemic hit. The insurer knew that employee feedback was now more crucial than ever in helping the business to understand the experience of employees, and key employee segments, during the crisis.
The insight gathered was invaluable in enabling the company to make informed, timely decisions, share best practice and sustain dialogue with all employees.
The mix of quantitative, qualitative and demographic information delivered a wealth of insight at the start of the pandemic, and has continued to do so. This has allowed the organisation to maintain its people-focused culture, ensuring strategic and tactical activities are based on the real insights of its employees, their experiences with customers, and the impact of the global situation on the organisation as a whole.
