This global fintech client needed to develop the leadership skills required to transition to, and run, a large multinational organisation. To embed ongoing success and retain high calibre people in a competitive talent market, it also needed to create a pipeline of leadership talent that would continue to move the company forward and grasp opportunities to grow.
We initially worked with the company to establish a leadership coaching and engagement programme and have since, continued to partner together for over 12 years. Over this time, our approach has included several key elements:
Our work has created a robust and supportive leadership culture that develops individuals and has put the business in a strong position to grow.
Senior leadership approval ratings have risen by 25% and qualitative 360 feedback has improved rapidly. As a result, employee engagement levels in the firm have increased by 38% and the retention of high potential executive talent has improved. Succession planning at senior level has also created the foundations for continued growth.
Robust and effective leadership has fed into the firm’s growth during our time with them. It now employs almost 5,000 people across five continents, has revenues in excess of $2.25bn and a market capitalisation of more than $37.9bn. The firm’s share price is now 15 time higher than it was when we first started working with them.
